How it works
Gauge customer sentiment, quantify customer loyalty, and prevent customer churn.
Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys.
View plans and pricing
One-question CSAT, NPS and CES surveys for Salesforce
Create and launch one-question customer surveys in minutes. Use smileys face, numbers, thumbs up/down, stars rating, and other engaging formats.
Flexible Salesforce survey data mapping
The survey responses get synced into Salesforce fields that you've selected. You can create reports and dashboards using this data, and trigger adjacent workflows.
Alerts on survey responses that require attention
Set up real-time email notifications about survey responses, scores and ratings (positive and negative) that require your special attention.
Out-of-the-box survey templates
Save time with ready-to-go and easily customizable CSAT, CES and NPS survey templates pre-built for you according to the survey best practices.
Salesforce-native survey analytics and reporting
Activate real-time customer experience (CX) dashboards in Salesforce. Combine the results of CSAT, NPS and CES surveys with customer data for a 360-degree view.